1. Welcome to our store.
2. Our company specialize in building the hotel, restaurant, chain store commercial catering kitchen equipment.
3. We have exported our product to more than 50 countries all around the world.
4. Pay more attention to my shop, we update new products everyday.
5. We have been committed to providing customers with high quality products, competitive price, high quality service, a reliable credit standing is our tenet.
1. Welcome to contact us if you have any questions.
2. If you have any comments or suggestions, please contact us. We are very willing to communicate with you to improve our services.
3. Your email will usually be answered within 24 hours, If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
1. We do not be responsible for any customs duty or import tax.
2. Please check with your country\'s customs office to determine what these additional costs will be prior to bidding/buying.
3. According to our experience, custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff.
4. In order to lessen buyer\'s import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item.
5. The lower declared value shall not reflect the total price paid by customer or the market price about the item, and perhaps shall not be suitable for those countries with different special tariff standard.
1. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
2. You will be notified by email with the tracking number once your package be shipped out, Transit time varies with different shipping methods.
3. Any items your order shall be only shipped after your payment is received and confirmed by Aliexpress.
4. Most of Countries, We ship the item for customers through UPS, DHL, Fedex, TNT, SF or Your countries Special Line, according to actual situation. For Example, If you place the order and choosing to ship by DHL, we will be possible to ship the order by TNT, UPS or FEDEX. Usually it will takes 7~15 days for arrival.
5. If you are located in Russia, we will ship the order by "seller\'s shipping method". We will ship the order by PONY EXPRESS or DELLIN Logistic of Russia\'s Local company. Usually it wil takes 20~35 days for arrival.
6. You will get your parcel before the buyer protection time over; You also can ask us to extend the protection time for you if you don\'t receive it.
7. We do not responsible for any custom taxation if applicable in some countries (we send by international parcel, the taxation seldom happened in some countries).
8. As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
9. We try our best to provide you the most reliable, affordable way of shipping service.
10. If you do not receive your item on time, please contact us immediately for further assistants.
Return & Exchange
1. Full Refund if you don’t receive your order.
2. Full or Partial Refund if the item is not as described.
Hope You Enjoy Your Shopping!!